GDPR Compliant

Your Privacy,
Our Priority

We're committed to protecting your personal information with bank-level security and full GDPR compliance.

Updated: January 2025
150+ Countries
100%
GDPR Compliant

Full compliance with European data protection regulations

256-bit SSL
Bank-level encryption
Transparent Practices

Trusted by 10M+ users worldwide

Overview

Our Commitment to Privacy

TopupStation ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile top-up service.

Key Commitment

We never sell your personal data to third parties. Your information is used solely to provide and improve our services.

Data Collection

What Data We Collect

You Provide

  • Phone numbers for transactions
  • Email for receipts
  • Payment information via Stripe
  • Optional account name

Auto Collected

  • IP address & location
  • Browser & device info
  • Transaction timestamps
  • Usage patterns
Data Usage

How We Use Your Data

Service Delivery

Process top-up transactions

Communication

Send confirmations & receipts

Customer Support

Assist with inquiries

Fraud Prevention

Detect suspicious activity

Improvement

Enhance user experience

Legal Compliance

Meet regulations

Protection

How We Protect Your Data

256-bit SSL Encryption

All data transmissions are encrypted using bank-level security standards

PCI DSS Compliance

Payment processing meets the highest industry security standards

Access Controls

Strict employee access policies with regular security audits

Data Sharing

When We Share Data

We only share data when necessary to provide our service:

Mobile Operators

Phone numbers and amounts to complete your top-up transactions

Payment Processors (Stripe)

Payment information for secure transaction processing

Legal Authorities

Only when required by law or valid court order

Cookies

Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Always Active

Required for site functionality and security

Analytics Cookies

Optional

Help us understand how visitors use our site

Preference Cookies

Optional

Remember your settings and preferences

Your Rights

Your Rights Under GDPR

You have the right to:

Access:Request a copy of your personal data
Rectification:Correct any inaccurate information
Erasure:Request deletion of your data
Portability:Receive data in portable format
Object:Object to certain data processing
Restrict:Limit how we process your data

To exercise any of these rights, contact us at:

privacy@topupstation.eu
Security

Security Measures

Technical Security

  • End-to-end encryption
  • Regular security audits
  • Firewall protection
  • DDoS mitigation

Organizational Security

  • Employee training
  • Access controls
  • Data minimization
  • Incident response plan

Report Security Issues

If you discover a security vulnerability, please report it to security@topupstation.eu

Questions About Your Privacy?

Our Data Protection Officer is here to help